Privacy Policy for Pangong House (Boutique Stay)
At Pangong House, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our services.
Information We Collect
We may collect personal information about you when you make a reservation or booking at Pangong House. This information may include your name, address, email address, phone number, payment information, and other details necessary to fulfill your reservation.
We may also collect non-personal information such as your IP address, browser type, and operating system. This information is used to help us improve our services and enhance your experience on our website.
How We Use Your Information
We use your personal information to process your reservation or booking and provide you with the services you have requested. We may also use your information to communicate with you about your reservation or booking, respond to your inquiries, and send you promotional offers.
We may share your personal information with third-party service providers who help us fulfill your reservation or booking. These service providers are contractually obligated to protect your personal information and use it only for the purposes for which it was shared.
We may also disclose your personal information as required by law or to comply with legal processes.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected. We may also retain your information for a longer period if required by law or for legitimate business purposes.
Your Rights
You have the right to access, correct, or delete your personal information. You may also request that we restrict the processing of your information or object to the processing of your information. To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes to this Policy by posting a notice on our website or by contacting you directly.
Booking and Refund
Reservation can be done on e-mail, but the confirmation will be given only after receiving a minimum 30% total amount in advance.
Confirmation of rooms will be subject to availability at the time of receipt of payment. All the balance payment of the booking amount has to be cleared at the time of check-in.
If cancellation intimation is received 15 days before the Check-in date, no retention would be charged. 100% retention would be charged for any cancellation received less than 15 days from the date of Check-in. No refund of the amount paid and no claim for no show, short stay and for un-availed facilities.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Pangong House
Address: Pangong Lake Road Man, Ladakh 194201
Email: contact@pangonghouse.in